full figure lingerie
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Return Policy

 

Because of the nature of our products our return policy is very strict.  Returns are allowed if an item is damaged upon receipt or is incorrect, through our fault.  We will not accept for return any item that has been worn or washed.  We strongly advise you to inspect the garment upon arrival to insure that it is not damaged and that it is the correct size and color you ordered.

If you do need to return the item we require that you request a Return Authorization number.  We will only accept request for returns within 7 days of receipt of item.  Contact us here to request a Return Authorization number.  The item must be in its original condition: unworn, unused, and unwashed with all tags and labels intact. 

Upon return we will exchange the item for the correct item or, in the event of a damaged garment, send another of the same style.  No Cash Refunds.  You will be responsible for return shipping charges however we will pay for the shipping of the new item.

If an order is cancelled, prior to shipping, more than one (1) business day after the original order is placed that order will be subject to a 20% restocking fee.

We reserve the right to cancel any order that has inaccurate or omitted information after we have made an attempt, in good faith, to obtain or correct the information.

If the return is due to a mistake on our part or if you receive a defective item you will receive a 10% discount on your next order to help offset any shipping cost you may have incurred.

 

Questions or Comments ? Let Us Know : Customer Service